TERMS & CONDITIONS
Start and end of stay
- The check-in time is after 4:00 pm and the guests must leave until 12:00 pm.
The house
- Everything in the house belongs to its owner." Please do not bring anything outside the house.
- It is not allowed to change the original layout of the furniture.
- Smoking is prohibited inside the house.
- It is forbidden to sleep more people beyond what is defined as maximum capacity of the house, as well as the number of guests defined in the reservation.
- Pets are not allowed on the property.
- In case of loss of the key, there will be an extra charge of € 30 per key.
- There are no refunds in case of early departure.
- It is not necessary to clean the room. We just ask that you leave the house tidy.
cleaning
O serviço de limpeza incluí um único fornecimento de toalhas e lençóis. Não obstante, mediante solicitação do hóspede, poderão ser realizadas limpezas,
troca de lençóis e toalhas adicionais.
Transportation and access
The access to the House is via the ER 1ª Regional Road towards Mosteiros. The house is served by public transport, where the times are made available to the guests through information leaflets of the respective transport company. About 50 m away from the house there is a bus stop with direct connection to Ponta Delgada.
Parking
During your stay you can keep your car in our parking for free, for as long as you need. Carmo Country Villas does not take responsibility for any damage or theft.
Protection and Security
Always check your belongings before leaving.
Carmo Country Villas is not responsible for the values
or assets left, nor for any theft or damage that may occur.
Damages and Liabilities
It is the responsibility of the guests to ensure the preservation of the accommodation unit as they found it, as well as its equipment and furniture.
Any anomalies or damages caused should be reported to the owner, with the guest assuming responsibility for the damage and the resulting loss.
Circulation on the Property
The gardens of the Quinta are freely accessible to guests, as well as the access to the swimming pool.
Swimming pool
The use of the bath towels provided in the accommodation units is not allowed in the swimming pool. Guests may use the yellow towels that we provide in each house. It is the duty of the guest to supervise the children he oversees, especially if they cannot swim. On this space is not allowed to jump or dive. The depth of the pool is 1,60 meters.
Sustainability
- Out of respect for the neighbors and in compliance with the Noise Law, please consider the quiet period between 10:00 pm and 9:00 am.
- Guests have the responsibility to engage in environmentally friendly practices and minimize water and electricity wastage.
- All around the world, every single day, hotels discharge a huge amount of chemicals that contaminate waters, due to the sheets and towels cleaning. During your stay at Quinta do Carmo, you can help us keep the good vibes of this place, reducing our ecological footprint.
- Did you Know that most of the materials that we use in our daily life take years, even centuries to decompose in a natural environment? Plastic takes 450 years, cigarette filters take 5 years and glass take an indefinite period! Please, don`t throw trash on the floor.
Guests have a duty to separate and treat the garbage as well as make their deposit differently in the designated place.
Activities
As atividades culturais, de lazer e desportivas são promovidas em parceria com empresas de animação turística.
As atividades podem ser reservadas com antecedência no momento da reserva do alojamento ou durante a estadia.
Atividades em Parceria
The cultural and leisure activities, as well as, sports activities are promoted in partnerships with Local companies of tourist animation. Activities can be booked with us during your stay.
- WhaleWatching
- Bicycle tours
- Horse riding
- Ethnographic / cultural / gastronomic script
- Massages and Spa.
Payment for the Services Utilized
- In cash or MB
- by bank transfer, and the guest is requested to provide proof of the transfer.
POLÍTICA DE CANCELAMENTO
To modify or cancel a reservation, please contact us via email.